Cloud Operations Supporter
Cloud Operation supporter(s) our customer facing applications
Are you keen on securing a high up time on our customer facing application by being the ‘first line of defense’? Following the mind-set of DevOps, continuous improvement, and collaboration to provide the optimal and most robust solutions for our customers, we are expanding our Cloud Operations team in Group IT. Do you want to be a part of this journey?
About the position
You will be joining our Cloud Operations team in our Infrastructure and Services department, part of Group IT in 3Shape. We are scaling the team both with regards to new colleagues but also in our geographical reach. We will be covering all time zones and are therefore staffing up in several regions. Hence, to ensure collaboration and capabilities across regions, English proficiency is a must as well as a desire for introducing, following, and improving standardized practices and procedures. Join us meeting our cloud operation ambitions for ‘Everything-as-Code’ in the future. This means that there will be Runbooks for all actions that should be performed, and scripts to follow.
What we offer
Be a part of our team expansion that is going for 24/7 support split across different regions. You will join our ‘hub’ in Bogota, Colombia, from where we will support the Americas and APAC time zones together with colleagues from our IT Service Desk and our customer facing support functions. Hence, a positive ‘customer experience’ mindset is critical in all work done.
We are looking for both engineers and supporters to help monitor, maintain, and improve our cloud customer facing services, to allow the development teams to focus on developing new features. We are currently only working with Azure, but a hybrid mindset is beneficial. Experiences and/or certification with any of the below will be key:
- Manage Azure identities and governance
- Implement and manage storage
- Deploy and manage Azure compute resources
- Configure and manage virtual networking
- Monitor and back up Azure resources
What you offer
All applicants with proven cloud operations experience will be considered for the open positions as we need mixed set of competences to build a full team. Salary will be based on qualifications and there will be some opportunities to continue to learn on the job and expand role over time.
Azure certificates are not required, but any of the below would be a bonus: - AZ-100: Microsoft Azure Infrastructure and Deployment - AZ-101: Microsoft Azure Integration and Security - AZ-104: Microsoft Azure Administrator - AZ-500: Microsoft Azure Security Technologies - Microsoft Certified: Azure Administrator Associate - MCSE Productivity Solutions Expert. Other cloud related experiences will be seen as a benefit, so please elaborate on additional competences.
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook.
- Digital Infrastructure
- CO - Bogotá
CO - Bogotá
Our biggest assets are our people and culture 💗
Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way. Experience the everyday #lifeat3Shape across the globe on Facebook.
3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. We are a global market-leading provider of dental and audio technology for laboratories and clinics.
Our growing talent pool of over 2,000 employees spans 50+ nationalities and is energized by knowing that together, we contribute to a better world.
Two graduate students founded 3Shape in Denmark’s capital, Copenhagen in the year 2000. Today, 3Shape employees serve customers in over 100 countries. As a privately-owned company, decisions are made fast, and we remain agile.
3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine and Macedonia with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.
Cloud Operations Supporter
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