About Us

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland. We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2200 employees spans 50 nationalities.

About the role:

As an AI Application Specialist, you will spearhead the technical execution of 3Shape’s After Sales AI Strategy, transforming how we support thousands of dental clinics worldwide. You will bridge the gap between business needs and technical implementation, working closely with the AI Business Owner to design and build high-impact solutions. This is a role for a builder who wants a seat at the table. Beyond execution, you can also play an active role in shaping our AI strategy, directly influencing how we adopt and scale next-gen AI paradigms.

Your key responsibilities will be:

• AI Integration: Lead the integration of external AI tools, ensuring every solution delivers measurable business impact.

• Agentic Systems: Design, test, and productionize sophisticated chat and voice agents featuring LLM reasoning and TTS integration.

• Scalable Automation: Architect workflows that streamline operations and drive efficiency across the organization.

• End-to-End Ownership: Take full accountability for the lifecycle of a product from initial concept and design to production and maintenance.

• Enablement: Empower internal teams by providing the training needed to maximize the adoption of custom AI solutions.

Your profile

What we are hoping you have/are: Education & Experience:

• Master’s degree in CS, Data Science, ML, or related field (or equivalent practical experience).

• 2–4 years of experience in Software Engineering or AI/ML development, with a deep understanding of how to build and maintain scalable systems.

• Proven end-to-end solution ownership. You have a track record of shipping and supporting AI solutions in production.

Technical Skills:

• Agentic AI Stack: Deep hands-on experience with Agentic Systems, prompt engineering, tool-use (function calling), and RAG/knowledge-base integration. Knowledge of MCP server protocols would be a plus.

• Engineering: Strong Python skills (FastAPI/Flask). Experience in other coding languages would be a plus.

• Tooling: Familiarity with CX platforms (Genesys), Data environments (Databricks/Palantir), or Voice synthesis (ElevenLabs) would be a plus.

Who you are:

• Entrepreneurial Mindset: You take full ownership of projects and have the ambition to lead development from zero to one.

• Translator: You can sit with business stakeholders, understand their "pain points," and mentally map them to an AI-driven solution.

• Lifelong Learner: You don't just follow AI trends; you experiment with them (e.g., you've already played with MCP or the latest reasoning models).

We offer:

• Attractive office with relax zones located in Szczecin, Poland.

• A vibrant and international environment with social, diverse, and highly skilled and cooperative colleagues.

• An attractive Luxmed healthcare package with additional dentistry care.

• Fresh fruits, delicious and healthy lunches cooked by our canteen.

• We provide a great social work environment with many optional activities.

• Good work/life balance.

• Language courses with qualified teachers.

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

In compliance with the Whistleblower Protection Act, we inform candidates that an internal whistleblowing channel is available within our organization.

About us

3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.