Organizational Change Management (OCM) Expert
3Shape: An exciting, visionary, and international place to work
Join one of the most exciting Danish tech companies in the medical device industry and make an impact. With us you will be able to work on solutions used by thousands of dental professionals worldwide. We are currently looking for Organizational Change Management (OCM) Expert to join our team in Szczecin.
In this role, you will be responsible for managing the people side of change - ensuring adoption, minimizing disruption, and accelerating business benefits. You will work closely with business leaders, program teams, and end users to ensure change is structured, measurable, and sustainable. This position is based in Poland, preferably Szczecin, or requires willingness to travel to Szczecin.
Your responsibilities
You will take ownership of both strategic and operational change management activities, including:
Strategic OCM responsibilities
• Develop and maintain a structured change management framework aligned to program phases (current state → future state → adoption → sustainability).
• Identify affected stakeholder groups, assess change impacts, and define change readiness and engagement plans.
• Build and execute an integrated communication strategy for executives, program governance, leaders, and end users.
• Partner with business and executive sponsors to strengthen organizational alignment, sponsorship, and decision-making.
• Define and track adoption and value realization metrics, including KPIs, dashboards, and business outcome measures.
Operational OCM responsibilities
• Facilitate change impact and readiness workshops with business SMEs and functional leaders.
• Support training strategy and deployment, including user profiling, skill gap identification, and training effectiveness tracking.
• Develop and execute communication materials such as newsletters, FAQs, leadership briefings, and user-focused updates.
• Implement user adoption tools and surveys, adoption analytics, and post–go-live sentiment checks.
• Provide cutover and hypercare support, ensuring fast feedback loops, rapid issue escalation, and strong user support during go-live phases.
Your profile
We are looking for a candidate who brings both hands-on execution capability and strong change leadership:
• 5+ years of experience in Organizational Change Management, preferably within ERP, digital, or large-scale transformation programs.
• Expert-level knowledge in at least one recognized OCM methodology (e.g. Prosci / ADKAR, Kotter, or similar).
• Proven experience managing stakeholder engagement, communications, training, and adoption measurement.
• Strong facilitation, communication, and influencing skills across all organizational levels.
• Experience working in cross-functional, international environments is an advantage.
• Fluent in English; Polish language skills are required for local stakeholder engagement.
• Based in Poland, preferably Szczecin, or willing to travel to Szczecin.
We offer:
Attractive office with relax zones located in Szczecin, Poland.
A vibrant and international environment with social, diverse, and highly skilled and cooperative colleagues.
An attractive Luxmed healthcare package with additional dentistry care.
Fresh fruits, delicious and healthy lunches cooked by our canteen.
We provide a great social work environment with many optional activities.
Good work/life balance. Hybrid work possibility.
Language courses with qualified teachers.
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
In compliance with the Whistleblower Protection Act, we inform candidates that an internal whistleblowing channel is available within our organization.
About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.
- Department
- Production & Supply Chain & Quality
- Locations
- PL - Szczecin
We are only as strong as the people who join us!
Our employees are our talent, our ambassadors, and the driving force behind our success. They are also our future. Together, they use their passion and spirit for innovation to help build our brand and our reputation, making us a destination for pioneering work and personal career growth.
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Learn More
About 3Shape
3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. We are a global market-leading provider of dental and audio technology for laboratories and clinics.
Our growing talent pool of over 2,000 employees spans 50+ nationalities and is energized by knowing that together, we contribute to a better world.
Two graduate students founded 3Shape in Denmark’s capital, Copenhagen in the year 2000. Today, 3Shape employees serve customers in over 100 countries. As a privately-owned company, decisions are made fast, and we remain agile.
3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine and Macedonia with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.
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