Department Manager - Digital Experience & Applications
About us
3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.
3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.
We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2200 employees spans 50 nationalities.
3Shape as an employer is committed to Ukraine. Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities.
About the role:
We are seeking an experienced, people-centric and inspiring leader to head our Digital Experience & Applications department at the 3Shape Ukraine office, which is an integrated part of the Group IT global organization at 3Shape. As Digital Experience & Applications Department Manager, you will be a member of the Management Team representing 10 other departments of 3Shape Ukraine. Digital Experience & Applications Department Manager of 3Shape Ukraine reports to the Head of Digital Experience & Applications of 3Shape, based in Copenhagen, Denmark, with the secondary reporting line to the General Manager of 3Shape Ukraine, Kyiv.
The Digital Experience & Applications department in 3Shape Ukraine is part of the global Group IT organization and includes a broad mix of IT roles that support several Group IT functional areas. As Department Manager you will oversee a multi-disciplinary team of 40+ people, including team leads and individual contributors with different areas of expertise.
This role requires someone who can develop people, set clear expectations, motivate and engage local teams, while leveraging strong functional support from our global IT group. This is an exciting opportunity for a talented professional in IT management to build and develop our Digital Experience & Applications department of 3Shape Ukraine and thereby become a part of a big, innovative, and technological company that is a world leader in digital dentistry!
This is an exciting opportunity for a senior leader with experience in digital, technology, or IT environments to build, grow, and shape the Digital Experience & Applications function in Ukraine, contributing to the digital future of a global, innovative, and technology-driven company at the forefront of digital dentistry.
Your key responsibilities will be:
- Co-own the delivery of the Digital Experience & Applications department of 3Shape UA as part of the global IT delivery in close collaboration with Functional heads and the Group IT Leadership Team
- Monitor overall team performance in frequent dialogue and collaboration with IT management stakeholders, team leads, and team members, act as a crisis manager in case of necessity
- Implement the best practices of people management and leadership development within the department
- Implement the best practices of resource management and workforce planning in the Digital Experience & Applications department of 3Shape UA (job profiles, career paths, competences, resource balance, hiring, etc.)
- Implement organizational design changes required for the development of the department, creating and growing teams if necessary, setting leadership, setting reporting principles, etc.
- Contribute to the annual budgeting process and budgeting adjustments during the year as the local owner and representative of the local job market
- Collaborate and contribute to the 3Shape UA Management Team for the benefit of all departments in 3Shape UA
- Create local ties for country matters & company local arrangements (assuring local company practices and processes of HR, finance, legal, and administrative nature are onboarded within the department) together with General Manager 3Shape UA & Department Managers
To succeed in your role, you should possess the following skills and competencies:
- Full-time presence in Kyiv
- Fluent English
- Degree in computer science, project management, or equivalent practical experience
- Experience of working in an international company, preferably within the IT industry of Ukraine
- Experience of working in a matrix organization
- Experience as Director or Manager of an IT department or similar role
- Experience managing areas such as Business Applications Development, Integrations, IT Operations, or other enterprise IT domainsExperience in managing various areas of IT, like Business Applications development, IT Operations
- Advanced skills and knowledge in leadership and people management experience
- Excellent organizational and leadership skills
- An analytical mind with a strategic ability
- Strong drive and willingness to continuously improve and develop – personally and professionally
- Structured, process-oriented, and with impeccable attention to detail
- Great communication and networking skills
- Strong leadership skills with the ability to build inclusive, engaged teams and foster psychological safety and high performance
Being the part of us means:
- Meaningful work that helps to change the future of dentistry
- Work in a unique professional, friendly and supportive environment
- Constant professional growth and development
- A healthy work-life balance
- Comprehensive benefits incl. 24 working days of annual vacation; medical insurance; paid sick leaves and child sick leaves; maternity and paternity leaves etc
- Breakfasts and lunches in the office
- Good working conditions in a comfortable office in UNIT.City
- A parking lot with free spaces for employees
- Occasional business trips to Western Europe
- Opportunity to become a part of the success that 3Shape has created over the past 25 years.
- Department
- Finance, IT & Business Operations
- Locations
- UA - Kyiv
We are only as strong as the people who join us!
Our employees are our talent, our ambassadors, and the driving force behind our success. They are also our future. Together, they use their passion and spirit for innovation to help build our brand and our reputation, making us a destination for pioneering work and personal career growth.
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About 3Shape
3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. We are a global market-leading provider of dental and audio technology for laboratories and clinics.
Our growing talent pool of over 2,000 employees spans 50+ nationalities and is energized by knowing that together, we contribute to a better world.
Two graduate students founded 3Shape in Denmark’s capital, Copenhagen in the year 2000. Today, 3Shape employees serve customers in over 100 countries. As a privately-owned company, decisions are made fast, and we remain agile.
3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine and Macedonia with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.
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