Senior eCommerce Project Manager

3Shape is looking for Senior eCommerce Project Manager who will help drive the technical roadmap of our ambitious eCommerce strategies.
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Who are we?

The eCommerce team within 3Shape Global Marketing are transforming the way 3Shape interact with their customers when purchasing products and services from 3Shape. Our two key mantras are “customer experience” and “enablement”, offering our customers a frictionless and delightful self-service experience through the purchase stage of the sales funnel. We are a diverse, international team whose collective experience allow us to deliver across the value chain, including project management, design, UX, development, and go-to-market strategy. We value collaboration over hierarchy, skills over titles, and people over process and believe strong culture and having fun are key to our success. If you can see yourself as part of this team, please continue reading…

 What are we looking for?

Are you passionate about digital commerce experiences and have a strong technical acumen for the technologies that drive modern eCommerce solutions? We are looking for Senior eCommerce Project Manager who will help drive the technical roadmap of our ambitious eCommerce strategies. The role will play a key part in defining technical requirements, implementation, operations, and support of 3Shape’s eCommerce platform and headless services to support both commerce as an experience and commerce as a service (CaaS).

  • You have a proven experience working with enterprise eCommerce, preferably in a B2B context. D2C is also a plus.
  • You have experience with scrum and agile methodologies and working with off-site development teams.
  • You are highly organized and are comfortable working with multiple initiatives simultaneously while keeping business objectives in site.
  • You have worked with a wide range of business systems and SaaS, including analytics, BI, CMS, ERP, and PIM. DAM and CDP are also a plus.
  • You have worked with UX and understand the importance of user centered design in the software development process.
  • You are a clear communicator and at ease working with a wide range of stakeholder profiles both commercially and technically.
  • It is a big plus if you have experience working with microservices, API-first, cloud-native SaaS, and headless architecture (MACH).

What you will be doing?

  • Assist the eCommerce product owner in converting commercial requirements into user stories, epics, and technical tasks to be implemented by the Global Marketing development team.
  • Maintain eCommerce product backlog and help manage planning and grooming to ensure consistent and timely deliverables of 3Shape’s eCommerce platform functionalities and features.
  • Serve as the anchor point of daily eCommerce operations and support, ensuring an optimal user experience for both 3Shape’s internal stakeholders and various customer segments.
  • Work in tandem with the eCommerce UX/UI team in understanding and visualizing use cases and customer journeys related to ongoing eCommerce development and maintenance.
  • Develop and maintain eCommerce platform documentation including architectural, process, and business diagrams and flow charts.
  • Collaborate with 3Shape business units (Sales, Marketing, IT, R&D, and Product Management) to ensure an optimal user experience when consuming or providing cross platform services.
  • Assist in proactively seeking new ways to improve the customer experience and drive future revenue opportunities for 3Shape’s growing eCommerce business.

Requirements

  • 5+ years of experience working in eCommerce and digital marketing technologies.
  • Demonstratable project management skills in an agile software development environment.
  • Strong understanding of business systems and infrastructure that support modern eCommerce platforms.
  • A team player that is open to giving and receiving feedback, and knows how to have fun in the process.
  • Experience with cloud, SaaS, analytics, and payment systems.
  • Msc in Business Administration, IT, Computer Science, eBusiness, or related field. A Bsc would be considered for a candidate with relevant on job experience.

We offer

  • Join in on an opportunity to shape the future buying experience of 3Shape’s products and services.
  • A vibrant, diverse, international team of global marketeers that work together in a professional, friendly, and supportive environment.
  • Lots of interesting challenges that will grow your creative and technical skills.
  • Being part of a fast-growing Danish MedTech success story helping redefine the future of dentistry and patient dental care.

Sound interesting?

Send your application and CV as we are looking to fill the position as soon as possible!

We encourage all relevant applicants to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status. All qualified applicants will be given equal opportunity and the selection is based on job-related factors.

About us

3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Now, twenty years later, 3Shape is 1,600+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook.

Or, know someone who would be a perfect fit? Let them know!

DK - Copenhagen

Holmens Kanal 7
1060 København Directions View page

Our biggest assets are our people and culture 💗

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way. Experience the everyday #lifeat3Shape across the globe on Facebook. 

Already working at 3Shape?

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