Training & Application Specialist - TRIOS

3Shape is the global market leader of dental CAD/CAM Systems and due to an internal promotion 3Shape UK are now looking to recruit a Training & Application Specialist.
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3Shape UK – Job Opportunity – Training & Application Specialist

Do you want to join a Global leader of dental CAD/CAM Systems?

Do you want to work in the fast paced, innovative and exciting world of Digital Dentistry?

Do you have a passion for training and development?

Do you want to work for an organization that empowers you and encourages you to think like an owner?

Do you like to play to win, have fun at work and feel part of a family?

Yes, right?

3Shape is the global market leader of dental CAD/CAM Systems and due to an internal promotion 3Shape UK are now looking to recruit a Training & Application Specialist

Role

The role of the Training & Application Specialist is to provide training, consultancy and guidance to 3Shape Distributors and end users based in the UK & Ireland, facilitating the understanding and usage of the 3Shape systems through classroom training at the UK Training Academy based in Reading, webinars, and remote training initiatives. This means that you should be enthusiastic about travelling nationally, sometimes abroad when needed for bigger shows and conferences and involving some Saturday work.

You will develop training courses and material, FAQs, and other learning content relating to the usage of 3Shape products. You will play an important role in obtaining and conveying feedback and input from the market to 3Shape R&D as well as to the Sales and Marketing functions.

You will be reporting directly to the Country Manager - UK & Ireland and will have a dotted line into the Global 3Shape Academy. The Global Academy consists of Training & Application Specialists for our different products in many parts of the world, with whom you will be able to share best practice and develop your skills and knowledge.

What are we looking for in a person for this role?

Apart from being a tech savvy it is all about personality and mind-set.

We are looking for someone that is passionate about training other people to become masters of our products. In line with our values, we believe in empowering our people, hence you will work with self-driven colleagues with a ‘can do’ attitude, that enjoy managing the variety of tasks and that take responsibility for whatever is required in any situation to ensure customer satisfaction. We are looking for a colleague that easily can do the same.   

Qualifications/ability:

  • You have excellent communication and interpersonal skills
  • You can build up professional relations built on trust and respect
  • You have a dental background, e.g. as a Dentist, Dental hygienists or Dental Technician.
  • Your work experience has given you extensive knowledge and insight in the work and needs of the clinics.
  • You have experience with Dental CAD/CAM and it’s a benefit if you have experience with the 3Shape TRIOS® or similar.
  • Generally, you have a natural appetite for new technologies
  • You have a strong sense of responsibility and want to make a difference for the customer.
  • You are committed to ensure that the daily use of 3Shape’s high-tech scanners and software systems is successful for our customers.
  • You thrive with detailed and creative tasks such as developing training materials and documentation as a subject matter expert.
  • As a strong communicator you possess the ability to make even complex topics sound simple
  • You are positive, with a constructive and highly service minded attitude.
  • You display empathy and have good intercultural skills.
  • Full UK driver’s license is required
  • Live within commutable distance to the UK Head Office in Reading

We Offer

A possibility to influence your job and specialize according to your interests. An opportunity to travel and grow your career through constant product training. Furthermore, you will be part of a team of committed & highly skilled colleagues who support you in your role, and together you are shaping the future of digital dentistry.

3Shape

3Shape creates 3D Scanning & CAD/CAM software solutions and award-winning technology that enables dental professionals to treat more people, more effectively and with improved patient care. A privately owned company, 3Shape whose company headquarters are based in Copenhagen, Denmark has now over 1800 employees worldwide, with offices and service centres in the Americas, Asia and Europe, serving customers in more than 100 countries.

The company has seen high growth for the past many years and is investing in building a global infrastructure to continue this high growth. As a global market leader, it is in a strong position to lead the transformation of the industry to digital technology. The need for developing and cultivating our service and support organization is growing accordingly. We see this position as an important operational link to build up a closer partnership with our accounts supporting them in training activities that will drive their success in sales along with ensuring a best in class service to our end users.

The UK Head Office was established in 2017 in Reading, a hub for innovative and influential companies within pharma, IT and high-end MedTech companies.

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Reading Berkshire

Multipurpose Sports Court, Green Park Reading
RG2 6GP Reading Directions

Inside 3Shape

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way.

Already working at 3Shape?

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