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Technical Consultant (Internal)

We are looking for a Technical Consultant with strong communication skills, and the desire to make a difference for the customer and the company.
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3Shape A/S is a Danish hi-tech company specializing in the production and development of 3D solutions (3D scanners and 3D software) for industrial and healthcare applications, such as hearing and dental aid production, where we have a global leading position.

Two graduate students founded 3Shape in the year 2000, and today the company's fast-growing team of 1600+ employees in 20 offices worldwide (Denmark, Germany, Poland, Ukraine, USA etc.) is serving customers in over 100 countries.

We are looking for a Technical Consultant with strong communication skills, and the desire to make a difference for the customer and the company.

You will join our global Orthodontic team and be part of our International Product Management team in Kiev from where you will be supporting our partners and customers using the world’s leading 3D scanners and CAD/CAM system for Dentistry. In this position, you will furthermore be in close contact with colleagues in other departments: sales, product management, development and production both in Denmark, Kiev and other offices.

You should possess the following competencies:

  • Full operational command of English, both verbally and in writing
  • Extensive knowledge and hands on experience within IT technologies (Microsoft Windows based)
  • General understanding of client-server installations
  • A relevant IT education (is a plus)
  • Business communication and negotiation experience
  • High level of communication skills
  • Customer-oriented approach
  • Strong sense of responsibility
  • Intercultural competence
  • Personal drive and ability to handle multiple tasks under the deadline

 Areas of responsibility:

  • Working with our partners all over the world on receiving 3D data, technical clarifications, modifying and placing them into the databank
  • Setting up, managing and supporting vendor bracket libraries for 3Shape’s Ortho System
  • Providing support of databank in terms of problems identification (if any occurs) and arranging them to be solved by the development
  • Setting up integrations between 3Shape Ortho System and local clinic/patient management systems
  • Participate in the roll-out of 3Shape Ortho’s programs for integrating local labs and Ortho appliance manufacturers
  • Be our partners’ contact person in relation to configuration of the products, beta test, and product roll-out
  • 3Shape’s customers are located all over the world and hence you will have some travel activity from time to time

We offer:

  • Participation in producing market-leading technology products for customers around the world
  • An effective agile development process empowering the software development teams to make design and planning decisions
  • Lots of interesting challenges that will require your technical, analytical and communication skills
  • Constant professional growth and development
  • Work in a unique professional, friendly and supportive environment
  • Competitive salary level
  • Occasional trips to Western Europe
  • Good working conditions in a comfortable office (not open space!)
  • Convenient office location (near National Technical University “KPI”)
  • Medical insurance
  • English classes
  • Compensation of lunches
  • A parking lot with free spaces for employees
  • A healthy work-life balance
  • Annual paid vacation (24 working days) and paid sick leaves
  • Short working day on Fridays (till 17:00 pm)
  • Regular company events
  • Opportunity to become part of the success that 3Shape has created over the past 15 years  

We will be glad to welcome you in our team! 

For more information, visit our web-site: www.3shape.com or contact HR department via e-mail recruit-ua@3shape.com or by phone +380 44 206-11-23. 

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Department

Kyiv

Polova St, 21
02000 Kyiv Directions

Inside 3Shape

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way.

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