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Training Delivery Manager

3Shape is looking for a dynamic, and influential Training Delivery Manager to lead one of the industry’s best teams, and to accelerate the journey to make 3Shape a global leader in dental education.
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About the position 

3Shape is looking for a dynamic, and influential Training Delivery Manager to lead one of the industry’s best teams, and to accelerate the journey to make 3Shape a global leader in dental education. You will report to the Global Academy Director, and the role is is crutial in transforming the Academy organization to deliver training, education and excellent customer experience in innovative ways. You will lead a team of professional clinical trainers in the delivery of programs targeted toward 3 types of participants: the end-user (most commonly dentists, dental assistants, lab technicians, etc.), dealer partners and their trainers and internal 3Shape colleagues. 

Your key responsibilities 

  • Work collaboratively with 3Shape’s commercial leadership, product management and other stakeholders to deliver learning activities that meet the needs of the current and future customers as well as internal organization. 
  • Lead and manage a team of professional trainers/specialists and one coordinator 
  • Ensure effective budgetting and efficient allocation of resources to deliver upon goals 
  • Develop and manage a comprehensive growth strategy for the programs at the Copenhagen training center: marketing strategies, analysis of enrollment trends and market needs, operations, etc. 
  • Provide insight, information and feedback to 3Shape leaders, peers and others as to the academy management function and strategy, training, learning and development activities, partner trends 
  • Provide consistent (and in line with 3Shape priorities) feedback, coaching and direction to Academy Trainers and other 3Shape employees regarding performance and goal setting. 
  • Design a structure for all trainers/product specialists to ensure the appropriate trainingskillsto perform their role 
  • Contribute to the design of training offering, in close collaboration with the Program Manager and subject matter experts

Your Experience 

  • 5+ years’ experience within e.g. consulting, sales, marketing or training/development, possibly in a professional services organization 
  • Strong leadership with experience in building and developing teams, motivation, setting goals, recognition 
  • Experience navigating an international organization 
  • Customer centric 
  • Excellent English written and verbal communication skills, as well as strong presentation skills 
  • Strong quantitative and qualitative problem-solving skills 
  • Skilled and confident user of PowerPoint and Excel 
  • Budgeting/forecasting, etc 

Preferred

  • Experience working with learning technology, such as eLearning software, remote classroom technology, 3rd party learning applications, micro-learning, etc. 
  • Experience in MedTech or Dental industry is a plus 
  • Experience managing training/education centers and its operations 

What we offer 

  • A career in a fast-growing, international tech company 
  • An attractive work location in downtown Copenhagen 
  • Your development is important to us. On-the-job training, regular feedback sessions, and personal development plans are key tools we use to ensure you are fully equipped to succeed in the position as well as in your future careers.

Application 

We will review applications and interview candidates continuously. In case you have questions, please contact our Global Academy Director, Marco Vanin, at marco.vanin@3shape.com

Or, know someone who would be a perfect fit? Let them know!

Department

Copenhagen, Holmens Kanal 7

Holmens Kanal 7
1060 København Directions

Inside 3Shape

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way.

Already working at 3Shape?

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