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Technical Account Manager (Lab) (Internal vacancy)

LAB Business unit
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3Shape A/S is a Danish hi-tech company specializing in the production and development of 3D solutions (3D scanners and 3D software) for industrial and healthcare applications, such as hearing and dental aid production, where we have a global leading position.

Two graduate students founded 3Shape in the year 2000, and today the company's fast-growing team of 1600+ employees in 20 offices worldwide (Denmark, Germany, Poland, Ukraine, USA etc.) is serving customers in over 100 countries.

We are looking for experienced Technical Account Managers for the LAB Business unit to work in our Kyiv office.

Areas of responsibility:

-              Tracking the product quality of released products in the market by engaging with resellers and end-users primarily Dental System.

-              Supporting the efficient roll-out of new products.

-              Leading investigation of product issues in the market.

A TAM position is a role between Product Management, Sales, Development and Support .

You should possess the following competencies:

-              Full operational  command of English, both verbally and in writing. Other languages are an advantage.

-              Extensive knowledge and work experience within IT technology (Microsoft Windows based).

-              A relevant technical or business education (is a plus).

-              Experience in installation of software and hardware.

-              Experience in testing system installation settings with different IT solutions .

-              Experience in engaging with end users and resellers.

-              Experience in communication with users about technical issues. Users can be both technical and non-technical.

-              Analytical and problem-solving skills.

-              High sense of responsibility.

-              The ability to structure one’s own tasks and follow up on customers’ tasks.

-              General proactive mindset and the ability to speak up towards stakeholders

We offer:

-              Participation in producing market-leading technology products for customers around the world

-              An effective agile development process empowering the software development teams to take design and planning decisions

-              Lots of interesting challenges that will require your technical, analytical and communicative skills

-              Constant professional growth and development

-              Work in a unique professional, friendly and supportive environment

-              Competitive salary level

-              Occasional trips to Western Europe

-              Good working conditions in a comfortable office (not open space!)

-              Convenient office location (near National Technical University “KPI”)

-              Medical insurance

-              English classes

-              Compensation of lunches

-              Annual paid vacation (24 working days) and paid sick leaves

-              Short working day on Fridays (till 17:00 pm)

-              Regular company events

-              Opportunity to become part of the success that 3Shape has created over the past 15 years

We will be glad to welcome you in our team!

For more information, visit our web-site: www.3shape.com or contact our HR department via e-mail recruit-ua@3shape.com or by phone +380 44 206-11-23. 


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Polova St, 21
02000 Kyiv Directions

Inside 3Shape

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way.

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