Let’s change dentistry together!

Would you like to be part of driving and anchoring Sales Excellence and CRM in a rapidly growing MedTech company that has innovation at its core? Are you looking for an opportunity where you can have a significant impact, lead change, and put your stamp on a crucial development area of the company? Then this position might be for you.

At 3Shape our aim is to lead digital dentistry and improve the lives of our customers. We are looking for a driven Global Sales Excellence and CRM Manager with a proven track record of implementing Sales Excellence and CRM and developing a high-performing sales team, who wants to join us in changing dentistry.

About the team and role

The Global Sales Excellence and CRM Manager will report into the Head of Commercial Excellence and be part of the Commercial Excellence team, which is based in our global Headquarters in Copenhagen, right next to Kongens Nytorv. In this position you will be responsible for driving sales force effectiveness and efficiency by rolling out 3Shapes’ sales excellence and training program “Aspire” and optimizing our CRM system in collaboration with the technical CRM team.

It will be your ambition to create a common foundation for how we drive sales globally that maximizes our efforts across our customer touchpoints with dentists, resellers and institutional customers. You will act as a business partner to our country affiliates and support with identifying sales training and coaching needs, conducting training, while also being the voice of 3Shapes’ sales organization by collecting user feedback and development requests for CRM and prioritize those based on business impact. You will not only work closely with our country affiliates, but also key headquarter functions as Marketing, IT, Product Management, Global Academy to ensure we provide our Sales Managers with the necessary content, tools, and training to successfully sell 3Shape's products and services.

We are looking for an inspirational individual who can set 3Shapes Sales Excellence direction, is ahead of the curve when it comes to sales enablement and is passionate about empowering our great people in sales.

Job responsibilities will include, but not be limited to, the following:

• Roll out 3Shape's global sales excellence program ASPIRE in close collaboration with our local markets and HQ functions by;
  • Identifying sales training and coaching needs and conduct impactful training
  • Developing sustainable onboarding program for sales
  • Developing account management framework
  • Developing sales content and tools with relevant HQ functions
• Support and equip our Sales Managers with solid performance mgmt. processes and tools
• Ensure our CRM system becomes an enabler of growth by identifying sales process improvements and convert them into CRM solutions in strong collaboration with the technical CRM team
• Establish CRM super user community in sales organization with links to after sales

Professional Experience and Competencies

The ideal candidate has the following experience:

• 3+ years of work experience from Sales Excellence role or similar and demonstrated ability to implement and lead Sales Excellence projects
• Experience in working with CRM (preferably Microsoft Dynamics) and Microsoft office (Powerpoint and Excel) and power BI is an advantage
• Proven ability to effectively train, teach and lead others (indirectly - no direct reports)
• Experience in working closely with sales teams across the globe and a good understanding of the world of a Sales Manager
• Organizationally savvy with strong stakeholders mgmt. skills and the ability to influence on all levels
• Sound problem solving skills and strong commercial understanding incl. the ability to identify commercial needs and translate them into solutions
• Experience within the MedTech industry is beneficial
• Fluent in English (written and spoken) ideally combined with one more language
• Bachelor Degree in Business or similar
• Ability and willingness to travel (approximately 30 business days a year)

We expect that you are comfortable working with different cultures. The Global Sales Excellence and CRM Manager must be eager to learn something new every day and enjoy working in an entrepreneurial high-pace environment where decisions can be taken fast, while also having patience for stakeholder change management.

3Shape: An exciting, visionary, and international place to work

Join one of the most exciting Danish tech companies in the medical device industry and make an impact. With us you will be able to work on solutions used by thousands of dental professionals worldwide.

We offer

• A vibrant and international environment with social, diverse, and highly skilled and cooperative colleagues - we are more than 40 nationalities in our DK based office
• An attractive healthcare package to keep you fit and well.
• Breakfast every day, and delicious and healthy lunch cooked by our private chefs.
• We provide a great social work environment with many optional activities and social clubs, ranging from wine & beer, board games, running to bicycle clubs.
• Good work/life balance e.g., work from home policy for up to 2 days per week.
• Attractive offices and R&D lab spaces in downtown Copenhagen close to Kgs. Nytorv, Nyhavn, and the Copenhagen Canals.
• Purpose: Help improve dental patients on a global scale.

Get in touch now!

In case you have questions, please contact VP of Marketing & Commercial Excellence, Jacob Thang Nielsen via e-mail: jacob.nielsen@3shape.com.

If you are interested in this exciting opportunity, please apply and attach CV and cover letter. We will review the applications continuously and conduct interviews in the beginning of March.

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

About us

3Shape started with a simple idea - to make 3D scanning better. 3Shape has 2,000+ employees globally, with 500 employees in Copenhagen HQ. With the help of dental professionals and amazing colleagues we are creating award-winning scanning solutions. Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook and Instagram. Visit our website If you want to read more about our company, recruitment process, or why 3Shape is a great place to work.