Senior Key Account Manager--East

Join this growing North American team supporting the DSO, Education, Military and other special markets. Find your career with 3Shape and make a difference!
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About us

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. We are a global market-leading provider of dental and audio technology for laboratories and clinics. Creating great innovation requires diverse teams. Our growing talent pool of over 1,500 employees spans 30+ nationalities and is energized by knowing that together, we contribute to a better world. 3Shapers are entrepreneurs, challengers and innovators… values that are at the heart of everything we do.

About the role

The Senior Key Account Manager, Strategic Accounts North America – East has a key role in working with and establishing solid relationships with Strategic Account Organizations and 3Shape Reseller Partners, mainly in North America, that are key for 3Shape’s North American success.

The position focus will be to proactively discover sales opportunities, develop strategies, create and prioritize action plans, drive success, and execute relation-based selling with (but may not be limited to):

  • National, Regional, and Local DSO’s
  • Group, Mid-Markets, Multi-Site, and Emerging Markets Dental Practices
  • Education
  • Government
  • Institutions
  • Dealer Partners
  • 3Shape Territory Mangers

This position will develop sales strategy plans utilizing consultative selling modalities to establish trusted relationship with these Strategic Accounts; this begins from the first meeting of interest, continues through any proof of concept, and culminates when the implementation phase is completed. The relationship then continues post implementation for the life of the customer to ensure usage and adoption with an elite and lasting positive customer experience to foster organic growth.


Your key responsibilities will be to:

This role is primarily responsible for selling and promoting all 3Shape products to National, Regional, and Local DSO’s as well as with Group, Mid-Markets, Multi-Site, and Emerging Markets Dental Practices.  This position also is responsible for selling and promoting all 3Shape products to Universities (Dental Schools), Dental Hygiene Schools, Dental Assistant Programs, Group Purchasing Organizations and Managed Services Organizations, Practice Management Organizations, Military, Government (Local, Regional, State, and Federal), Indian Health Service, Veterans Administration, Public Health, Community Health, and Prisons in the Territory assigned. 

To succeed in this position, you will need to:

Success is defined through the analysis of sales numbers, achievements to goals, KPI and MBO achievement, and the extent of user implementation, adoption, and overall successful usage of 3Shape Dental Solutions (hardware and software). Solid and demonstrated alignment within the Strategic Accounts Team (North America and Global), the North American Sales Team, as well as global 3Shape stakeholders is required. 

Required Education and Experience:

  • A minimum of 3 years working in the dental industry for a dental dealer or dental manufacturer with demonstrated experience in dental equipment and technology sales
  • A minimum of 3 years working exclusively with Dental Strategic Accounts with vast as well as strong dealer and customer connections/networks in these areas
  • Established and strong dealer partner relationships
  • Demonstrated understanding of dental clinical workflows
  • A 4-year diploma from a recognized academic institution or equivalent relevant work experience
  • Demonstration of strong organizational and follow through skills
  • Experience working in a team environment with multiple stakeholders and decision-makers at all levels in the organization 
  • Effective and structured written and verbal communication skills; strong presentation skills
  • Experience with a consultative, relationship-oriented organization

Preferred Education and Experience:

  • MBA
  • Experience working with intraoal digital impression and or lab scanners and software
  • IT knowledge and experience
  • Extensive experience in or with global organizations

What do we offer 

Besides a competitive salary, 3Shape offers a suite of benefits including health, dental, vision, life and long-term disability insurance.  We offer employees a monthly health and wellness bonus, tuition reimbursement, an attractive 401K, 12 company holidays, 18 days of paid time off from Day One, and more! 

Additional information

  • Remote status

    Fully remote

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!

US - New Providence, NJ

430 Mountain Ave
07974 New Providence Directions View page

Our biggest assets are our people and culture 💗

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way. Experience the everyday #lifeat3Shape across the globe on Facebook. 

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