Sales & Account Specialist

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Sales & Account Specialist for 3Shape Audio

Exciting opportunity to manage full Sales operations agenda for 3Shape Audio and drive the improvements to sales processes and practices. The role provides opportunity to work and create impact for a world-leading provider of software and hardware for manufacturers of hearing aids and consumer audio products (e.g., in-ear monitors) and play essential role in supporting constant growth of Audio business unit.

About us

3Shape is a fast-growing Danish healthcare technology company with over 1,600 employees globally specializing in developing 3D scanning and software solutions that enable dental and hearing professionals to create more effective treatments and improved care. 3Shape is privately-owned which enables us to make decisions fast.

3Shape Audio provides market-leading 3D scanning and software solutions that enable digital production workflow of custom audio products as hearing aids, noise protection and earphones. 3Shape Audio is a small, successful independent business unit within 3Shape, consisting of a 25-person close-knit team with unique culture. Learn more about us here: www.3shape.com/audio

Your role

  • Participate in defining the Sales & Marketing agenda together with the Sales & Marketing Manager
  • Manage and execute software subscription management activities with existing customers (e.g., sell new licenses, change existing licenses, process operational license inquiries)
  • Execute sales activities toward new customers, both incoming leads and prospects, in close alignment with Sales & Marketing Manager
  • Proactively optimize subscription processes and systems (e.g., Ecom for subscription) n alignment with business unit strategy and Sales & Marketing agenda
  • Ensure reasonable level of account receivables and timely payment from customers
  • Consistently follow up and follow through on all new sale orders (from signing to delivery, where Customer Care takes over) – ensure delivery in line customer expectations
  • Report to the Sales & Marketing Manager of 3Shape Audio (based in Copenhagen, Denmark) and be part of a 3-person strong Sales & Marketing team
  • Ready to travel up to 15 days per year to visit customers globally and our HQ in Copenhagen

Your qualifications

  • Proven track record in sales and account management from tech based B2B industries within hearing aids, additive manufacturing, software or IT services
  • Well-established sales and account management toolbox (e.g., sales processes, subscription management)
  • Structured approach to customers, relationship building and capable at engaging with customers at all levels
  • Personal drive and results orientation to proactively take initiative and follow through
  • Attention to processes and details, willingness to learn and interest in tech/software
  • Ability to work independently and together with other functions (e.g., Product Management, Sales Operations, Customer Care) for expertise, sparring and execution as needed

We offer

  • Diverse, dynamic and empowered work environment with engaging colleagues
  • Competitive total compensation and benefits package
  • Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”
  • Flexible working day
  • Possibility of partially remote work
  • A parking lot with free spaces for employees
  • A healthy work-life balance
  • Annual paid vacation (24 working days)
  • Paid sick leaves and a child sick leaves
  • Maternity and paternity leaves
  • Medical insurance (incl. massage in the office).
  • Compensation of lunches
  • Regular company events
  • Opportunity to become a part of the success that 3Shape has created over the past 20 years  
  • Close sparring, coaching, feedback, and personal development plans are key tools to ensure your development

We look forward to hearing from you!

Or, know someone who would be a perfect fit? Let them know!

Department

UA - Kyiv

Polova St, 21
02000 Kyiv Directions View page

Our biggest assets are our people and culture 💗

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way. Experience the everyday #lifeat3Shape across the globe on Facebook. 

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