IT Support Specialist

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3Shape A/S is a Danish hi-tech company specializing in the production and development of 3D solutions (3D scanners and 3D software) for industrial and healthcare applications, such as hearing and dental aid production, where we have a global leading position.

Two graduate students founded 3Shape in the year 2000, and today the company's fast-growing team of 1600+ employees in 20 offices worldwide (Denmark, Germany, Poland, Ukraine, USA etc.) is serving customers in over 100 countries.

We are looking for an experienced IT Support Specialist to work in our Kyiv office.

Your Profile

  • You are familiar with Microsoft operating systems, which enables you to solve typical daily issues with applications and drivers
  • You have basic knowledge in the Windows server environment
  • You are familiar with the Office applications
  • You have basic knowledge in LANs and connectivity issues troubleshooting methods
  • You are familiar with the Active Directory service giving you fluency in managing user accounts and security groups
  • Knowledge of SharePoint and SCCM will be an advantage.
  • You have the IT educational background 
  • B2 level of English (Common European Framework of Reference)
  • You are dynamic, systematic and see problem solving as a fun challenge
  • Experience in ITIL Environment and licenses management will be an advantage.

Your Responsibility

  • Setting up equipment for employee use, performing proper installation of operating systems, and appropriate software
  • Providing technical assistance and support for issues related to operating systems, applications, security and hardware
  • Accessing rights and permissions management
  • Users/Objects management in Active Directory and Exchange
  • Co-operating with suppliers and purchasing of IT equipment

We offer

  • Participation in producing market-leading technology products for customers around the world
  • Work in a unique professional, friendly and supportive environment
  • Constant professional growth and development
  • Occasional business trips to Western Europe
  • Competitive salary level
  • Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”
  • 39 working hours per week within flexible time-frame from 8:00 till 20:00
  • Possibility of partially remote work
  • A parking lot with free spaces for employees
  • A healthy work-life balance
  • Annual paid vacation (24 working days)
  • Paid sick leaves and a child sick leaves
  • Maternity and paternity leaves
  • Medical insurance (incl. massage in the office).
  • Compensation of lunches
  • Regular company events
  • Opportunity to become a part of the success that 3Shape has created over the past 20 years  

We will be glad to welcome you in our team!

For more information, visit our web-site: or contact HR department via e-mail

You can follow us on social media:

Or, know someone who would be a perfect fit? Let them know!


UA - Kyiv

Polova St, 21
02000 Kyiv Directions View page

Our biggest assets are our people and culture 💗

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way. Experience the everyday #lifeat3Shape across the globe on Facebook. 

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