Territory Manager--Metro NY, NJ, DE, E. PA

Come and join our team of experts who are passionate about changing dentistry. Our Metro NY/NJ/E. PA, DE territory needs you now!
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Primary Responsibility:

The Territory Manager (TM) role is a sales and account management role assigned to a particular geography.  (Note: Geographic designation may be part of a state, an entire state, multiple states, and in certain cases may include portions of Canada).  The TM is ultimately responsible for cultivating business by developing, implementing and managing an account plan for each territory of multiple reseller partners.    In addition, the TM is to complete live or virtual demos of 3Shape digital scanners and software solutions. The TM is responsible to support the reseller with achieving their sales goals.  All activity is to be documented in the company’s CRM system.

Reports to:  Zone Director, East or West

Essential Job Duties:

  • Identify, establish and foster relationships with reseller counterparts, key stakeholders and decision makers across the territory
    • Develop territory business plan for assigned sales territory
    • Foster and develop assigned reseller relationships to maximize territory penetration
    • Mobilize regional resources to anticipate and respond to customer needs, concerns, and opportunities at the territory level
    • Engage the reseller’s sales representatives to implement and execute sales demand strategies
    • Provide the reseller sales representatives with sufficient support and customer engagement to achieve or exceed the territory sales budget
    • Understand and support efforts across all 3Shape specialized industries—Clinical, Laboratory, Orthodontics and Special Markets, both within and outside assigned territory
  • Develop and implement an account plan for each reseller partner in order to result in increased sales of 3Shape products and software.
    • Identify, establish and foster relationships with key stakeholders and decision makers across the portfolio
    • Utilize business tools to identify reseller/branch-specific growth opportunities
    • Utilize critical resources (people, process, programs, tools, and technology) to meet customer needs
    • Manage and coordinate appropriate demand resources, tailored to specific customer and level needs
    • Create cost-benefit analysis for deploying resources and prioritizing the opportunities
    • Participate in co-travels, branch meetings, reseller sales/promotional events, study club activities and business review meetings with local partners.  Ensure strong 3Shape presence.
  • Conduct live or virtual demos on 3Shape digital scanners and software solutions.


  • Utilize 3Shape resources to support reseller and end-use customer needs and to keep abreast of business climate, sales operations processes, general product knowledge and product enhancements.
    • Participate in company-provided training on all 3Shape products, at the appropriate level for the territory and clients
    • Provide continued support and training of assigned reseller representatives – this may include work with both existing and new product releases
    • Participate in reseller branch promotional activities, local and national tradeshows/exhibits/conventions
    • Understand clinic and lab workflow, in addition to updates in product applications, market conditions, competitor activities, advertising and promotional trends
    • Utilize CRM to plan and record sales, training, exhibition attendance, relationship activity, etc.

Required Education and Experience:

  • Bachelor’s degree, preferably in a business or management function
  • A minimum of 3+ years in an account manager role—experience in the dental industry and B2B is a plus.
  • Demonstrated proficiency with Microsoft Office Suite:  Outlook, Word, Excel, PowerPoint
  • Experience working in a team environment with multiple stakeholders and decision-makers at all levels in the organization.  Having experience working with international clients or in an international environment would be a plus.
  • Demonstrated results selling direct or through reseller partners
  • Excellent written and verbal communication skills; strong presentation skills a plus
  • Experience with a consultative, relationship-oriented sales approach is desired

 We encourage all relevant applicants to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status. All qualified applicants will be given equal opportunity and the selection is based on job-related factors.

About us

3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Now, twenty years later, 3Shape is 1,600+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on Facebook.

Or, know someone who would be a perfect fit? Let them know!

US - Warren NJ

10 Independence Blvd
07059 Warren Directions View page

Our biggest assets are our people and culture 💗

Life at 3Shape is great! We bring passion and talent to work every day to innovate for superior patient care. 3Shape is built on a culture of thinking differently and being innovative when solving challenges. We embrace new ways to exchange ideas with colleagues across departments and think and work in an agile way. Experience the everyday #lifeat3Shape across the globe on Facebook. 

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