Customer Care

What we do

The 3Shape Customer care team is a department within 3Shape global sales. We are responsible for providing high quality after-sales service to our customers around the world.

Our team

The global team is made up of more than one hundred and fifty young, multi-cultural, and talented professionals in seven locations. We have a passion for solving problems and for building strong relationships with our customers and reselling partners around the world. For 3Shape, delivering high-quality support that matches our award-winning product portfolio is a key focus area and we believe, a primary driver for future commercial success.

Our people love working here

For me, support is about managing expectations, ensuring a positive customer experience, and communicating proactively. We are the face and voice of 3Shape.

Sophie Ellersgaard Director, Customer Care