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3Shape career site
Department

Customer Care

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What we do

The 3Shape Customer care team is a department within 3Shape global sales. We are responsible for providing high quality after-sales service to our customers around the world.

Our team

The global team is made up of more than one hundred and fifty young, multi-cultural, and talented professionals in seven locations. We have a passion for solving problems and for building strong relationships with our customers and reselling partners around the world. For 3Shape, delivering high-quality support that matches our award-winning product portfolio is a key focus area and we believe, a primary driver for future commercial success.

Our people love working here

  • For me, support is about managing expectations, ensuring a positive customer experience, and communicating proactively. We are the face and voice of 3Shape.

    Sophie Ellersgaard

    Director, Customer Care

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About 3Shape

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. We are a global market-leading provider of dental and audio technology for laboratories and clinics. 

Our growing talent pool of over 2,000 employees spans 50+ nationalities and is energized by knowing that together, we contribute to a better world.

Two graduate students founded 3Shape in Denmark’s capital, Copenhagen in the year 2000. Today, 3Shape employees serve customers in over 100 countries. As a privately-owned company, decisions are made fast, and we remain agile.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine and Macedonia with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.

Founded in 2000

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