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3Shape career site
Department

Customer Care

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What we do

The 3Shape Customer care team is a department within 3Shape global sales. We are responsible for providing high quality after-sales service to our customers around the world.

Our team

The global team is made up of more than one hundred and fifty young, multi-cultural, and talented professionals in seven locations. We have a passion for solving problems and for building strong relationships with our customers and reselling partners around the world. For 3Shape, delivering high-quality support that matches our award-winning product portfolio is a key focus area and we believe, a primary driver for future commercial success.

Our people love working here

  • For me, support is about managing expectations, ensuring a positive customer experience, and communicating proactively. We are the face and voice of 3Shape.

    Sophie Ellersgaard

    Director, Customer Care

Picture of Galyna Kondratenko
Galyna Kondratenko
Support Delivery Director, EMEA
All jobs

About 3Shape

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively and with superior care. We are a global market-leading provider of dental and audio technology for laboratories and clinics. 

Our growing talent pool of over 2,000 employees spans 50+ nationalities and is energized by knowing that together, we contribute to a better world.

Two graduate students founded 3Shape in Denmark’s capital, Copenhagen in the year 2000. Today, 3Shape employees serve customers in over 100 countries. As a privately-owned company, decisions are made fast, and we remain agile.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine and Macedonia with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.

Founded in 2000

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